Help
We're here to help.
Got a question? A bug to report? Need help with your account? Send us a message below. A real human will get back to you.
Response time
Monday through Friday, we reply within one business day. Weekends and holidays may take a bit longer.
What to include
Tell us what you were trying to do, what happened, and what you expected. Screenshots help. We'll take it from there.
Common questions
How do I cancel my subscription?
Open the dashboard, go to Settings → Billing, and click Cancel subscription. Your account stays active until the end of the current billing period. No questions asked, no hoops.
I forgot my password.
On the login page, click “Forgot password?” and we'll email you a reset link. If it doesn't arrive, check your spam folder or use the form above and we'll help.
How do I get paid through Homefront Pro?
You'll connect your Stripe account during onboarding (or later from Settings → Payments). Stripe handles the actual money transfer to your bank. We don't touch your funds.
My client says they didn't get the estimate.
Check the estimate's status. If it says “sent,” the email left our system. Ask them to check spam, or copy the portal link and send it directly via text. Use the form above if you still need help.
I want to delete my account and data.
Use the form above (or message us from inside your account) and we'll process the deletion within 30 days. For details on what gets deleted and what we keep, see our Privacy Policy.