Terms of Service

Who these terms are for

These terms apply to two groups, and they apply a little differently to each:

• Pros — if you create a Homefront Pro account to run your business, these are the full terms between you and us.
• Homeowners— if you're viewing an estimate, signing a document, or paying an invoice through a pro's portal, you don't need an account, but by using the portal you agree to the Acceptable Use and E-Signature sections below.

Your account

• You must be at least 18 and run a legitimate business.
• Keep your account info accurate — especially your license, insurance, and business details that your clients will see.
• You're responsible for everything that happens under your login. Protect your password.
• Tell us right away through our support form if you think your account has been accessed by someone else.

What Homefront Pro is

Homefront Pro is software for running a home service business: estimates, invoices, a client portal, e-signatures, and online payments. That's it.

We are nota party to any contract between you and your clients. We don't provide licensing, bonding, insurance, or legal advice. You are responsible for:

• Holding the right licenses and insurance for the work you do.
• Following all local, state, and federal laws.
• The accuracy of your estimates, invoices, and anything else you send to clients.
• Paying taxes on money you earn.
• The quality and safety of the work you perform.

Subscription and billing

• The Pro plan is $19 per month. We offer a 14-day free trial.
• After the trial, your card is charged monthly until you cancel.
• You can cancel anytime from Settings. Cancellation takes effect at the end of the current billing period — no refunds for partial months.
• If we change the price, we'll email you at least 30 days before the new price takes effect. You can cancel if you don't agree.
• Taxes may be added depending on where your business is based.
• If a payment fails, we'll try again a few times and let you know. If we can't collect, we may pause or close your account.

Payments to you (Stripe Connect)

When clients pay through Homefront Pro, their money goes to you through Stripe Connect. You connect your own Stripe account, and Stripe pays you directly.

• Stripe's terms apply to those payouts — we don't control their process.
• We never hold your money.
• Refunds, chargebacks, and disputes are between you and your client. We can help you look up details, but we can't decide the outcome.
• Stripe may charge processing fees. Those come out of the payment before it reaches you.

Your content

You own everything you upload — estimates, invoices, photos, documents, client lists, your logo, all of it. To run the service, you give us a limited license to store it, display it to you and the clients you share it with, and process it as needed.

You're responsible for having the right to upload whatever you upload (photos of other people's property, your logo, client info, etc.).

You can export your data and delete your account anytime. See the Privacy Policy for details on what happens after that.

Acceptable use

You agree not to:

• Use Homefront Pro for illegal work or fraud.
• Impersonate another person or business, or misrepresent your licensing or insurance.
• Send spam or unwanted messages to people who haven't hired you.
• Try to reverse-engineer the service, scrape it, or break into accounts that aren't yours.
• Upload viruses, malware, or anything that could harm other users.
• Resell the service or offer it as your own product.

If you do any of the above, we can suspend or close your account without refund.

E-signatures

When you or your client signs a document on Homefront Pro — either by drawing a signature or typing a name — that signature is legally binding under the ESIGN Act (federal) and UETA (state laws). By using the service, you and your client agree to do business electronically.

We keep an audit trail with every signed document: who signed, when, their IP address, and their browser. That audit trail protects both sides if the document is ever questioned.

If you'd rather not sign electronically, don't sign the document and talk to the pro about a paper alternative.

Third-party services

Homefront Pro uses Stripe, Resend, Twilio, Cloudflare, Google, and other services to run. When you use features that depend on them, their terms also apply. If one of them goes down, parts of Homefront Pro may go down with it.

Service availability

We aim for high uptime but don't guarantee the service will be available 100% of the time. We may do scheduled maintenance, usually outside business hours, and we'll try to give you notice for anything major.

Termination

• You can close your account anytime from Settings or by sending us a message through our support form.
• We can suspend or close your account if you violate these terms, if your account is being used for fraud, or if keeping it open would put us or other users at risk.
• After termination, you can export your data for 30 days. After that, we delete it, except for what we're required to keep (signed documents, tax records).

Disclaimers

Homefront Pro is provided as is and as available. We don't make any warranties about the service being error-free, uninterrupted, or fit for a particular purpose, to the fullest extent allowed by law.

We're not responsible for the quality of the work pros do, for payments pros do or don't make, or for disputes between pros and homeowners.

Limitation of liability

To the fullest extent allowed by law, our total liability to you for any claim related to Homefront Pro is capped at the greater of $100 or the fees you paid us in the 12 months before the claim.

We are not liable for indirect, incidental, special, or consequential damages — like lost profits, lost data, or lost business — even if we've been told those could happen.

Some states don't allow these kinds of limits, so parts of this section might not apply to you.

Indemnification

You agree to defend and indemnify Homefront Pro against any claim, loss, or cost that comes from:

• The work you do for your clients.
• Content you upload or send through the service.
• Your violation of these terms or any law.
• Your misuse of another person's rights (including intellectual property).

Governing law and disputes

These terms are governed by the laws of the State of Georgia, without regard to conflict-of-laws rules.

Most disputes between you and us will be resolved by binding individual arbitration in Georgia, administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. You and we waive the right to a jury trial and to participate in a class action.

Either of us can still bring a claim in small-claims court if it qualifies. For anything that can't be arbitrated, you agree to the exclusive jurisdiction of the state and federal courts located in Georgia.

Changes to these terms

We may update these terms from time to time. For meaningful changes, we'll email you before they take effect. For small edits, we'll just update the date at the top. If you keep using Homefront Pro after changes take effect, that means you accept the new terms.

Miscellaneous

• These terms are the entire agreement between you and Homefront Pro about the service.
• If a court decides any part of these terms can't be enforced, the rest still applies.
• If we don't enforce a right right away, that doesn't mean we gave it up.
• You can't transfer your account or these terms to someone else without our written OK. We can transfer them if we sell or merge the business.

Contact

Questions about these terms? Send us a message.