Delete your account and data

How to delete your account

You control your Homefront Pro account and can delete it whenever you want. There are two ways to do it.

From the app

1. Open Homefront Pro and sign in.
2. Go to Settings, then Account.
3. Tap Delete account.
4. Type the confirmation to confirm. Your account and data are removed right away.

If you can't open the app

Already uninstalled Homefront Pro? Email support@homefront.pro from the email address on your account and ask us to delete it. We'll confirm it's you and remove your account.

What gets deleted

When you delete your account, we remove your business data from the service. That includes:

• Your profile, sign-in, and business details.
• Your clients and their contact and property info.
• Your estimates and invoices, including line items and photos.
• Your projects, schedules, and recurring invoices.
• Your documents, templates, and saved line-item library.
• Your team members, licenses, and certifications.
• Your notifications, activity history, and push registrations.

Deleting your account cancels a subscription purchased on our website and signs you out of Homefront Pro. If you subscribed through Google Play or the App Store, deleting your account won't cancel that subscription. To stop billing, cancel it in Google Play or follow Apple's cancellation steps.

What we keep, and for how long

We remove your data from the live service right away. A few things stay behind, and here's why:

• A one-way account fingerprint.We keep an irreversible code made from your sign-in identity so the same person can't claim the free trial twice. It can't be used to recover your email or account, and we keep it indefinitely.
• Records we're required to keep. We may retain limited information for legal, accounting, tax, security, or fraud-prevention reasons for as long as the law requires.
• Backups. Your data is gone from the live service immediately, but copies may remain in encrypted backups for up to 30 days before those backups roll over.

Delete only some of your data

You don't have to close your account to clean things up. You can:

• Update or remove business and client info anytime in Settings.
• Export your estimates, invoices, and clients first if you want a copy.
• Email support@homefront.pro to ask us to delete specific records while keeping your account.

Questions

Need a hand? Email support@homefront.pro or use our support form.