Question 1

Do I need to be tech-savvy?

Accepted Answer

No. If you can send a text message, you can use Homefront Pro. Most pros set up their portal in under 2 minutes. Upload your logo, add your first client, and send an estimate. That's it.

Question 2

How long does setup take?

Accepted Answer

About 2 minutes. Sign up, add your business name and logo, and you're ready to send your first estimate. No training, no onboarding calls, no 30-page manual.

Question 3

What if I already use other software?

Accepted Answer

Homefront Pro works alongside your existing tools. Start with estimates and add more as you go. There's nothing to migrate and no setup headaches.

Question 4

Do I need to download the app?

Accepted Answer

We have apps for iPhone and Android. Download from the App Store or Google Play. You can also use Homefront Pro right in your browser on any device. Same features either way.

Question 5

Can I cancel anytime?

Accepted Answer

Yes. No contracts, no cancellation fees, no hoops to jump through. Cancel from your settings page in two clicks. Your data stays available through the end of your billing period.

Question 6

Are there hidden fees or setup costs?

Accepted Answer

None. $19/month covers everything: unlimited estimates, unlimited invoices, unlimited clients. No per-transaction fees from us. Stripe charges standard processing rates if you accept online payments.

Question 7

What happens after the free trial?

Accepted Answer

Nothing is charged and nothing gets deleted. Your account switches to view-only. You can still open every estimate, invoice, and client. Subscribe for $19/mo from Settings whenever you're ready and pick up right where you left off.

Question 8

Do my clients pay anything to use the portal?

Accepted Answer

Your clients can view estimates, approve work, sign documents, and contact you for free. If you choose to pass through an online payment processing fee, they see it before they pay.

Question 9

What do my clients see?

Accepted Answer

A clean, professional page with your business name and logo at the top. They can view estimates, approve work, sign electronically, and contact you, all without creating an account or downloading an app.

Question 10

Do my clients need to create an account?

Accepted Answer

No. Clients access their portal through a secure link. No passwords, no sign-up forms. For returning clients, we offer a simple magic-link login via email. One click and they're in.

Question 11

Can clients pay invoices online?

Accepted Answer

Yes. Once you connect Stripe, clients can pay by credit card or bank transfer (ACH) directly from their invoice. You get the money faster, and they get a receipt automatically.

Question 12

What if a client has a question about an estimate?

Accepted Answer

They can reach you right from the estimate page. Your phone number and email are front and center. No digging through text threads or voicemails.

Question 13

Is my clients' payment info safe?

Accepted Answer

Every payment runs through Stripe with bank-level encryption. We never see or store card numbers. Your clients' data is protected by the same security used by companies like Amazon and Shopify.

Question 14

Are e-signatures legally binding?

Accepted Answer

Yes. Every signature is ESIGN and UETA compliant. We record the signer's name, IP address, timestamp, and a tamper-proof document hash, so you have a solid paper trail if you ever need it.

Question 15

Who can see my client data?

Accepted Answer

Only you. Every pro's data is completely isolated. Your clients only see their own estimates and invoices. We don't sell data, show ads, or share information with third parties.

Question 16

Do you sell or share my data?

Accepted Answer

No. Your data is yours. We don't sell it, rent it, or share it with advertisers. We don't run ads, build marketing profiles, or let third parties peek at your client list. The only people who see your data are you and your clients.

Question 17

How does the Spanish/bilingual feature work?

Accepted Answer

When you add a client, you choose their language: English or Spanish. Everything they see (portal, emails, estimates, invoices, PDFs) shows up in that language. You can mix and match per client. Your own dashboard stays in whichever language you prefer.

Question 18

Is there a phone app?

Accepted Answer

Yes! Homefront Pro is available on the App Store and Google Play. Download it, log in, and you're ready to go. You can also use it right in your browser if you prefer. No download required.

Question 19

Do my clients get text message notifications?

Accepted Answer

Yes. When you send an estimate or invoice, your client can get a text message with a link to view it. They also get notified when they have a payment due. You can customize which notifications go out.

Question 20

Does it work without internet?

Accepted Answer

You need internet to send estimates and process payments. But the app loads fast and works great on cellular. Most pros use it from job sites with just phone signal.

Questions home service pros ask us every day.

Setup & Basics

Your work speaks for itself. Your portal should too.

Billing & Pricing

Client Experience

Security & Privacy

Bilingual & Phone