We use cookies

We measure visits and ad results to improve our marketing. You can opt out anytime. Privacy policy

Common questions

Questions home service pros ask us every day.

Straight answers. No jargon.

Getting started4Money4Your clients4Trust4Language & mobile4
Still have a question?Send us a message and we'll get back to you.Contact support →

Setup & basics

Do I need to be tech-savvy?

No special software experience is needed. Add your business details and your first client, then build an estimate. You can try the full product before you subscribe.

How long does setup take?

Start by adding your business name and logo. Then add a client and create an estimate. How long it takes depends on how much detail you want to include.

What if I already use other software?

Start with a new project while keeping your existing tools. Import your client list from a CSV file, or add clients one at a time. Check which records you want to bring over before switching.

Do I need to download the app?

No. Use Homefront Pro in your phone or computer browser. The app is also on the App Store for iPhone and Google Play for Android.

Billing & pricing

Can I cancel anytime?

Yes. The web plan is billed monthly, with no annual contract or cancellation fee. Cancel in Settings under Billing. Access continues through the end of the paid billing period.

What costs are separate from the $19 subscription?

The $19 monthly subscription includes every feature and unlimited team members. There is no setup fee. If you accept online payments, Stripe charges processing fees separately. Rates depend on the payment method and transaction.

What happens after the free trial?

Nothing is charged and nothing gets deleted. Your account switches to view-only. You can still open every estimate, invoice, and client. Subscribe for $19/mo from Settings whenever you're ready and pick up right where you left off.

Do my clients pay anything to use the portal?

Your clients can view estimates, approve work, sign documents, and contact you for free. If you choose to pass through an online payment processing fee, they see it before they pay.

Client experience

What do my clients see?

A clean, professional page with your business name and logo at the top. They can view estimates, approve work, sign electronically, and contact you, all without creating an account or downloading an app.

Do my clients need to create an account?

No. Clients access their portal through a secure link. No passwords, no sign-up forms. For returning clients, we offer a simple magic-link login via email. One click and they're in.

Can clients pay invoices online?

Yes. After you connect an eligible Stripe account, clients can pay their invoice by card or ACH bank payment. Payment processing fees apply separately.

What if a client has a question about an estimate?

They can reach you right from the estimate page. Your phone number and email are front and center. No digging through text threads or voicemails.

Security & privacy

Is my clients' payment info safe?

Stripe processes online payments. Homefront Pro does not store full card numbers. Stripe's payment services handle the sensitive payment details.

What does Homefront Pro record with a signature?

The signature record includes the signer's name, timestamp, IP address, and a document hash that helps detect changes. Whether an agreement is enforceable depends on the agreement and applicable law. Get legal advice for requirements specific to your work.

Who can see my client data?

Authorized members of your organization can access your business data. Clients can access their own portal information. Service providers process information needed to operate Homefront Pro, as described in our Privacy Policy.

Do you sell or share my data?

We don't sell your personal information. We use service providers to run the product, including payments, hosting, and communications. Our Privacy Policy explains what is collected, how it's used, and who receives it.

Bilingual & phone

How does the Spanish/bilingual feature work?

When you add a client, you choose their language: English or Spanish. Everything they see (portal, emails, estimates, invoices, PDFs) shows up in that language. You can mix and match per client. Your own dashboard stays in whichever language you prefer.

Is there a phone app?

Homefront Pro is available for iPhone on the App Store and for Android on Google Play. You can also use the product in a browser on your phone or computer.

Do my clients get text message notifications?

Yes. When you send an estimate or invoice, your client can get a text message with a link to view it. They also get notified when they have a payment due. You can customize which notifications go out.

Does it work without internet?

Plan to use Homefront Pro with an internet connection. Sending estimates, loading current project details, and processing payments require a connection.

Still have a question?Send us a message and we'll get back to you.Contact support →
HOMEFRONTPRO
Features
Trades▾
RoofersLandscapersPaintersFence BuildersConcrete ProsGeneral ContractorsRemodelersDeck BuildersCarpentersHVAC ProsPlumbersElectriciansHandymenHouse CleanersMovers & Haulers
PricingCompareFAQ
Log in

Put your next project in Homefront Pro.

Try every feature for 14 days. See how it fits the way you work.

See pricing

No card required · $19/month after · Cancel anytime

HOMEFRONTPRO

Software that works as hard as you do.

Download Homefront Pro on the App StoreGet Homefront Pro on Google Play

Product

FeaturesPricingClient PortalFAQGuides

By trade

RoofersPaintersLandscapersPlumbersElectriciansHVAC ProsRemodelersAll trades →

Compare

vs Jobbervs Joistvs Housecall Provs ServiceTitan

Company

Log inSign upAboutContact us
© 2026 Homefront Pro. All rights reserved.
Privacy PolicyTerms of ServiceDelete Account·
Start free trial
Start your 14-day trial